e.g. Carmarthenshire
Please comment of the assessment process, how we work with you and social service (if relevant) how we communicate with you.
Please comment on staff, time keeping – start and finish, politeness, dress and grooming, ability to care and support your child/adult safely, benefits of care and support.
Please comment on how we deliver outcomes, gain your regular feedback, support you during reviews facilitated by social services, update your Service Delivery Plan and other relevant assessment.
Please comment on our communication, accuracy, and overall process.
Please comment on how the management team and support team communicate with you.
Please comment on specific areas not covered in the above questions.

If you wish to see our complaints and compliments policy and access the respective forms, please click this link: https://www.familysupportwales.co.uk/resources/complaints-compliments/

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