Community Support

Family Support Wales offers a variety of support for all the family. We understand that individuals within your family may require specific support tailored to their needs, but we also understand the importance of supporting those in the family who live day-to-day caring and supporting those they love who may have complex needs or display challenging behaviour.

Direct Payments

The Direct Payment option is used to give autonomy to the individual who is assessed as needing social care assistance. Your local Department of Social Care Services will have the responsibility for completing this assessment or overseeing it. If you are assessed as being in need of social care payments your local authority have a legal duty to offer and arrange Direct Payment facilities.


School Holiday Day Service Provision for Disabled Children

Family Support Wales Summer Holiday Club was set up as a piolet project with Carmarthenshire County Council. The holiday club offered a range of daily activity trips for disabled children from across Carmarthenshire aged 0-12 year old, and over 12s up to age of 19.The trips were arranged for 2 weeks in July and 2 weeks in August, we block booked a mini bus for the duration of the four weeks. Prior to the trips commencing we arranged meet and greets with the children and families, just to introduce ourselves and get to know the children, these meetings proved invaluable.

During the 4 weeks we visited the following locations: Oakwood Theme Park, Folly Farm, Pembrey Country Park, Aberavon Lido, Oxwich Bay, Clerkenhill Farm, and Heatherton. Our staff were put into teams on each day depending on staffing ratios required and gender mix, with a senior member of staff in attendance each day. The holiday club supported a total of 25 disabled children over the four weeks which was a fantastic effort from our team. We simply made it fun for the children, some of the outcomes were huge in terms of confidence building, huge barriers were overcome, which was testimony to the brilliant work of our staff, and the resolve of the children, simply life changing experiences.

Here are some pictures from our wonderful days out (published with permission).


  • 5
    " I genuinely cannot praise Family Support Wales enough for what they have done for our family by supporting our 15 year old son. Without sounding dramatic they have been complete life savers during extremely difficult and emotive times within our family . They have been beyond accommodating, supportive and reactive to our family needs and I do not know what we would have done without this service especially at that time. All the team have been outstanding and are firm favourites with our son and he always has a big smile on his face when they arrive. Thank you Family Support Wales for giving us the confidence to trust a provision again. Thank you .
    Rachel Rose
  • 5
    We were first introduced to Family Support Wales during the summer of 2017. We observed that how quickly the support worker formed a relationship with our little one. Always had a calm caring approach tackling each challenge with a smile. We particularly remember how supportive the staff were through our little ones difficult times of change. His commitment will stay with our little one and us always.
  • 5
    Not able to tell you how happy I am with Family Support Wales. They have taken the stress out of managing and paying my PA's, a big help during difficult times.
    David Shea
  • 5
    Friendly advice backed up with quality service, and always available for advice, thank you
    Emma Jones

If you would like more information about the services we offer, please contact us.

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