Family Support Wales are a group of time served social care professionals who work together to offer quality support and care services. We are made up of Social Workers, Occupational Therapists, current and ex Registered social Care Managers, Community Support Managers, Social Care Training Consultants and Business managers.

Our ethos remains as it was for all of us when we first entered this profession many years ago, and that is to offer the best possible service to children and adults.

We currently support 105 children and young adults over three counties with 67 staff.

Our Mission Statement

Our mission is to provide an excellent standard of service to all those we support and care for.  We believe in the freedom of choice and the value of social inclusion. Family Support Wales embrace the values that underpin quality service delivery and offer a non-discriminatory approach in all we deliver.

Our policies are based on recognising dignity, respect, fulfillment, choice and outcomes. Our company focus is on how we actively evolve our person centred approach in all that we deliver.

Quality is foremost in our day to day engagement with customers and is central to our overall strategy. Training is at the heart of our development and we aim to deliver a quality service with skilled staff that encompass all that is good about the industry we value.

For our customers we strive to maximise value for money and deliver quality services that push beyond expectation. For our staff we strive to nurture and develop the core values of care and support and build on compassion for this caring industry we work in.

Our values are…

  • Compassion
  • Empowerment
  • Safety
  • Belonging
  • Professionalism