Our team have many years’ experience working in the social care sector for various councils and private support and care companies. Our aim is to offer a service that is bespoke to your personal needs. Our team fully understand that our lives can often be difficult and complex and will offer advice and support that will be subject to your personal needs.
Family Support Wales offer a personalised assessment that will clearly identify and set out the service you require from us. Our assessment process is clear and detailed in respect of your needs. Our assessment and process is completely dynamic in that it can be changed as and when needed to meet any changes that may occur during our time with you.
Continuity of care is important to Family Support Wales and features in our Statement of Purpose. Our aim is to offer a core team of support workers or carers that are specific to the requirements of each of our clients. We will offer you staff exclusive to your specific needs. Our aim is for our staff to work closely with you so we can be in sync with all your needs and learn to support, care and react to potential difficulties in the same way you would. It is important to us that you have confidence in our staff so we can build a future of quality support.
Family Support Wales offers many years’ experience through the support you will receive from the management team. Our three senior managers have over 50 years social care experience between them. We offer experience of working with vulnerable children and adults, working with families and as part of a multi-disciplinary team.
We can discuss with you your exact needs and requirements and build a package of support that will not only satisfy your personal needs and social desires but keep you and/or your loved ones safe in the process.