Family Support Wales are a group of time served social care professionals who work together to offer quality support and care services. We are made up of Social Workers, Occupational Therapists, current and ex Registered social Care Managers, Community Support Managers, Social Care Training Consultants and Business managers.

Our ethos remains as it was for all of us when we first entered this profession many years ago, and that is to offer the best possible service to children and adults.

Our Mission Statement

Our mission is to provide an excellent standard of service to all those we support and care for.  We believe in the freedom of choice and the value of social inclusion. Family Support Wales embrace the values that underpin quality service delivery and offer a non-discriminatory approach in all we deliver.

Our policies are based on recognising dignity, respect, fulfillment, choice and outcomes. Our company focus is on how we actively evolve our person centred approach in all that we deliver.

Quality is foremost in our day to day engagement with customers and is central to our overall strategy. Training is at the heart of our development and we aim to deliver a quality service with skilled staff that encompass all that is good about the industry we value.

For our customers we strive to maximise value for money and deliver quality services that push beyond expectation. For our staff we strive to nurture and develop the core values of care and support and build on compassion for this caring industry we work in.

Our values are…

  • Compassion
  • Empowerment
  • Safety
  • Belonging
  • Professionalism

 

Meet the Team

Clive: General Manager, NVQ5 and ILM5; team coordinator.
Helen: ABA Therapy, Post Graduate Certificate of Education (Merit) Cert Ed. S.C.W. train the trainer SSWBA; service training overseer and assessor.
Dean: Occupational Therapist; including manual handling assessments and training, disability aids assessment, mobility and movement assessments.
Rob: Community Support Manager, NVQ5 adult management; child and adult community inclusion coordinator, challenging behaviour service overseer.
Pete: NVQ5 adult management; adult and elderly service assessor, trainer and QCF assessor.
Ceri: Postgraduate Diploma Profound and Complex Learning Disability, Batchelor of Economic and Social studies, Level 3 Promoting Independence; complex disability assessor and service overseer.
Nigel: Diploma ABA therapy and service overseer; PBS and PBM trainer.

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